LeBull Casino Frequently Asked Questions

Is LeBull legal and how can I be sure?

Short answer: it should be — but don’t take my word for it. Licensed operators in Portugal must hold an SRIJ licence and use a .pt domain (so lebull.pt is the correct place to start). Before you deposit, scroll to the site footer and look for the licence number and links to SRIJ. You can also search SRIJ’s public register to confirm the brand and the exact products it's allowed to offer. If it’s listed there, you’re playing under Portuguese rules (KYC, AML, responsible gaming) — which is a big deal for safety. If it’s not shown, walk away and double‑check.

What payment methods and currency can I use?

LeBull targets Portugal, so expect EUR only and local methods: Multibanco, MB Way, credit/debit cards (Visa/Mastercard), and bank transfers are the usual suspects. Some sites also list e‑wallets like Skrill/Neteller or PayPal, but availability varies — check the cashier page. One thing that won’t be available under the regulated market: crypto. If you like easy local options, Multibanco and MB Way are your friends here.

How long do withdrawals take and are there fees?

Typical processing after approval is about 1–3 business days for cards and bank transfers; e‑wallets are usually faster if offered. Minimum withdrawal thresholds in Portugal commonly sit around €10–€20, but that number can change — check the Payments/FAQ. Operators generally don’t charge withdrawal fees, but your bank or payment provider might. Also, some Portuguese sites don’t allow you to reverse a withdrawal request once it’s made, so be sure before you click “Withdraw.”

What documents will I need to get verified?

Under SRIJ rules you’ll need to prove identity and age (18+). Expect to upload a government ID (Citizen Card or passport), proof of address (utility bill or bank statement), and your NIF (Portuguese tax ID) if you’re a resident. For larger volumes you may be asked for proof of source of funds. Usually verification is required before your first withdrawal — so do it early or you’ll be sitting on pending payouts like a nervous squirrel.

Tell me about bonuses — should I be excited?

Bonuses exist, but Portugal’s rules keep them sensible. Wagering requirements for casino bonuses typically fall somewhere between 25x and 40x the bonus (sometimes deposit+bonus), and games are weighted — slots usually contribute most, table and live games less or not at all. There will be time limits (often days to a few weeks) and max bet caps while wagering (commonly around €3–€5). My advice: always read the specific bonus T&Cs on LeBull before taking any offer — that’s where the tricky bits live.

Are the games fair and what about RTP?

Games offered to Portuguese players must be certified and approved for the SRIJ market. That means RNG titles get tested by accredited labs (think GLI, iTech Labs, etc.). Typical slot RTPs in Portugal often sit in the mid‑90s (roughly 94%–96%), but it varies a lot by game and provider. Some operators show RTP in the game info; if you can’t find it, open the game’s paytable or ask support — always good to check before getting attached to a favourite slot.

What responsible gaming tools and limits are there?

SRIJ requires tools like deposit limits, session/time limits, cooling‑off options and national self‑exclusion. So LeBull should let you set limits on deposits and losses, take time-outs, or self‑exclude via the national system. Pro tip: set modest limits from day one — you’ll thank yourself later. If anything feels off, use the tools immediately; they’re there for a reason.

How do I get help and can people outside Portugal play?

Support is usually via live chat and email; phone support happens sometimes. Portuguese is the main language, but many sites offer at least some English support — check the Contact/Support page for hours. As for access: LeBull is aimed at players in Portugal. If you’re outside Portugal, the site may block access or refuse registration (geo‑restrictions and KYC tied to the NIF make this common). If you need an app, check their site — some brands have mobile apps in Portuguese stores, others rely on a mobile web experience.